Clearing Customs: How It Works
If you’ve been shy about shopping online in the United States, then it’s likely clearing customs is the cause of your uncertainty. No one can blame you. Restrictions are stringent, and one small mistake can result in getting your package stuck for days or even weeks before delivery. The ongoing storage charges alone can eat in to any savings you might have received otherwise. Luckily, PuntoMio has the means to expedite this process and remove any uncertainty you may have. Here’s how it works.
Place your order, and have it sent to a free U.S. shipping address.
Once PuntoMio receives your package at the Miami facility, we check the contents of the packages against the invoice to make sure that all items are accounted for. We also ensure that the items are not restricted from import into your country of choice. If there is some hangup at this part of the process, an email is sent with clear instructions about what comes next. If all is well, then the package proceeds to the next step.
The package is then, weighed, measured, calculated, shipped, and billed.
Weight and measurement will help PuntoMio determine the actual international shipping cost. At this point, the package can receive proper postage after which the calculated total will be applied to the buyer’s credit card. Shipment is made via air for faster delivery. Upon arrival, local customs agents will then verify there are no issues with the packages. Since PuntoMio handles a high volume of shipments, we know what these agents are looking for and have developed relationships for a smoother response time should anything be amiss.
The package is cleared.
PuntoMio’s customs agent will process the package and verify any additional fees that may be due. Should this occur, the information goes to Miami for quicker processing, so the package can get out of customs and routed to your door. At no point in the process is an international shopper ever left to wonder where their package is. They don’t have to find out what steps need to be taken to solve any issues. They’re never left wondering what the charges on their credit card are for. And they don’t even have to leave the house to receive their order. Throughout the process, tracking information is provided and updated to rapidly reflect changes in the package’s status.
Throughout each phase of the international shipping process, relationships and communication are key to PuntoMio’s success at meeting a customer’s expected level of satisfaction. The service has relationships with almost all the popular U.S. retailers. They are knowledgeable of shipping requirements, and are familiar with local customs agents. When something goes wrong, they know how to diagnose the issue and how to respond, and they’re experts at effectively communicating that to the buyer.
That said, what’s holding you back from shopping online in the U.S.? Are there any specific areas that we need to address? If so, share your questions and concerns in the comments section.